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Shipping & Delivery

Delivery To Malaysia Addresses


Business Day 1 Business Day 2 - 5 Business Day 5 - 8
Order Received Before 3pm Poslaju Pickup Poslaju Delivery

 

- Your orders will be processed on a daily basis on business days, which is Monday to Friday (except public holiday).

- The daily cut-off time for order processing will be 3.00 PM (GMT +8). We will send out your order on the next day, if we receive your payment information before 3.00 PM.

- We might delay your order delivery without prior notice due to technical or resources problem.

- If it so happens that your ordered item is out of stock, we will try our best to contact you before sending out your parcel. However, in certain conditions, we might refund you directly without prior notice.

- After sending out your parcel, we will inform you of the tracking number through your contact email. If you are not receiving your parcel after the promised leadtime, please contact the courier company directly.

- If you have given us an undelivered address or contact number thus causing the parcel to be rejected, we will not be responsible for resending the parcel to you. You will have to bear the additional shipping costs for resending the parcel.


Pickup At Our Office 


Business Day 1 Business Day  2 - 3
Order Received Before 3pm We will give you a call once the item is ready to collect.
Item is ready for collection Monday - Friday 9am - 12pm & 2pm - 4.30pm (Waiting Time for Paid Purchases - 10 mins, Unpaid Purchases - 30 mins)


Delivery To International Addresses ( Poslaju EMS )


Business Day 1 Business Day 2 Business Day 3 - 20
Order Received Before 3pm Poslaju Pickup Poslaju Delivery

(All transit times are subject to Customs Clearance) 
All stated time are based on Malaysia Time (GMT +8)

Return

If there is a fault with the product:

- If you bring it back to us within 7 days with your proof of purchase, we will give you a replacement or the same amount of refund item. Please make sure the item is not being used and please retain the original packing and quality card. Any used, scratches or damages caused by own careless will not be accepted.

- If you do not have your receipt, as long as you have a proof of purchase, we will exchange the item immediately.

 

Free Delivery Above RM75

Terms & Conditions

- Please allow 7 business days delivery to your home. Please advice us the best time to deliver the goods within the normal business hours of 9am - 5pm.

- Shipping terms apply.

- Within Peninsular Malaysia only.